Home  »  Roadrunner
More

Roadrunner

Rating:
7 complaints

Roadrunner Icon

Roadrunner social reviews and reports. Join community by posting your own comments or complaints.

Road Runner is a US based provider of Internet services which offers cable Internet service over DOCSIS-compatible modems. Road Runner is a division of Time Warner Cable. The services compete with ISPs owned by local telephone companies. Road Runner contracts its service to other cable providers. The company was started in 1995 as a market test in Elmira, NY.

Road Runner provides four levels of service: Road Runner Lite, Road Runner Basic, Data Line, and Road Runner Residential. Besides, there is Road Runner Turbo or Road Runner Turbo with Power Boost available as extra services which accomplish Road Runner Residential. Please try to contact Roadrunner Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Roadrunner Complaints & Reviews
Roadrunner Reviews

Anonymous		 I called 3 times, to Bright-House-Roadrunner
5.0 13241 Woodland Park Road HerndonVA20171 877-386-7565 http://help.rr.com/HMSContent/e_contactus.aspx

I was disconnected twice, then but on a loop. All I wanted was someone to help me open an e-card, I try'd several time's on my own before calling. Bright-House gave me my p...

#317413
May 09, 2012
 30

Urkell		 Roadrunner - CHARGED WITHOUT PERMISSIN
5.0 13241 Woodland Park Road HerndonVA20171 877-386-7565 http://help.rr.com/HMSContent/e_contactus.aspx

I was charged 24.99 for a membership that they renewed after 1 year, on the same card that I used over a year ago, without any permission . I received the statement with a charge ...

#315910
May 01, 2012
 42

Anonymous		 Roadrunner - Road Runner Sports VIP Charges
5.0 13241 Woodland Park Road HerndonVA20171 877-386-7565 http://help.rr.com/HMSContent/e_contactus.aspx

Well aware of the auto renewal charge of $24.99, I called RRS customer service 800 743 3260 to cancel the charge before my year ran out. Kara said yes, the renewal was canceled. ...

#278973
Dec 03, 2011
 476

Anonymous		 Roadrunner Sports - Automatic VIP Club renewal without permission
5.0 13241 Woodland Park Road HerndonVA20171 877-386-7565 http://help.rr.com/HMSContent/e_contactus.aspx

Roadrunner sports automatically renews your VIP membership for $24.99 the following year. I purchased shoes last year and joined to save the shipping. I was surprised to see the re...

#231497
Apr 09, 2011
 1862

Anonymous		 Roadrunner - Time Warner/Road Runner vac hold
5.0 13241 Woodland Park Road HerndonVA20171 877-386-7565 http://help.rr.com/HMSContent/e_contactus.aspx

Talked to TW/RR customer service about an 8-week vacation hold. I first used the online chat, and at the end was told I had to call TW/RR on the phone to make arrangements, and the...

#206912
Nov 12, 2010
 755

Davemcar...		 Roadrunner - Road Runner Lightning The Real Speeds
5.0 13241 Woodland Park Road HerndonVA20171 877-386-7565 http://help.rr.com/HMSContent/e_contactus.aspx

For those of you who may be considering paying more for Road Runner Lightning Internet with speeds of up to 30 Mbps. Here's what you will really get, and if you complain, Road...

#198845
Sep 17, 2010
 1992

Anonymous		 Roadrunner service is constantly being
5.0 13241 Woodland Park Road HerndonVA20171 877-386-7565 http://help.rr.com/HMSContent/e_contactus.aspx

In the 2 years I've used Time Warner Roadrunner for my ISP, I can't say I've had a single smooth interaction with them. The worst complaint is with their outage respons...

#129495
Jul 29, 2008
 317
Reviews 1-7 of 7

Related Information
Internet
Creation of the Internet has changed the course of history. At the present time so many people in civilized society cannot imagine their lives without this international computer network that connects people and establishments, educational institutions, government agencies, and industry. And now such words as domain, website and e-commerce are neologisms no more. We effectively and pretty often use the Internet and its amenities and encounter problems connected with it as often as not. Internet is an international computer network providing e-mail and information from computers in educational institutions, government agencies, and industry, accessible to the general public via modem links. Internet has its own special structure that is very difficult to analyze but quit simple to use. This network offers us so many things that previous generation could not even dream about. Surely, there are disadvantages as well, but sometimes we have the power to eliminate them and use Internet as we wish.

New Companies

Featured Complaints