Roadrunner - Road Runner VIP Auto-Renew
Like a lot of people on this board I was automatically renewed for their VIP program without notice. The last time I bought anything from them was about 5 years ago, so I suspect that I've been renewed several times without noticing.
Clearly, I need to pay more attention, however, there were never any notices and when I checked my account on their site, they didn't even has me as VIP status--so not sure what I was being charged for.
Anyhow, we did catch it this time and when I called they did refund the money for this year. Thought I would post the number I used in case it is helpful to others: 800.543.7309
Reason of review: Being charged for membership without notice.
Monetary Loss: $108.
Preferred solution: Full refund.
Roadrunner Cons: Given unwanted subscription, Vip auto renew, Vip automatic renewal.
Location: San Francisco, California
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