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I don't appreciate I haven't shopped or been a member here for years and I just noticed they are annually charging my card. Total abuse I don't appreciate I haven't shopped or been a member here for years and I just noticed they are annually charging my card. Total...
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1.0
I didn't like
  • Unwanted subscription that i canceled and was still charged
#1124546
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Email functions are completely malfunctioning and the chat replies that I printed proof that support is totally ignorant of their function. When they finally gave me the phone number for a higher level of support, it turned out to be the same as the original recording...
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1.5
I didn't like
  • Reponses
#1121877
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Don't give them any payment details - I called the credit card company and got them to block any requests for payment from Road Runner. They charge an unwanted VIP membership without any warning. This is a scam trick. If you call Road Runner they put you on a long hold...
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1.0
#1102814
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Roadrunner - Didn't say VIP club had annual fee

Roadrunner
#1092432
Just checked my credit card statement and saw a $45 charge for Roadrunner VIP club. No one ever explained there was a charge to be part of the VIP club or explained the benefits. I don't shop there enough for the VIP club to be worth the money and am pissed that they didn't explain the charge up front. I would never have signed up.
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Roadrunner - Renewal

Roadrunner
#1071873
Got charged for renewal. Bull ***. Contacted AX to dispute.
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Short Review on April 19, 2017

Roadrunner
#1036189
U r company is blade *** company the is saying my friend work in belandur so e hd say I'll work in hsr layout so he work d hard for 5days &the said u go out the company &he is not giving is salary also
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Roadrunner Vip Membership Review

Roadrunner
#973814
1.0
Details
Found to my great surprise $27.99 charge for membership. Am calling my bank immediately to report scam.
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Billing Practices
I received an email that I was about to be charged with a $27.99 yearly VIP charge. I logged in, declined the renewal and was still charged. I called in and had them refund me the money. Why do I have to write 100 words in a review, this is flipping ***, an complete wa...
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Anonymous
mark

I have not bought shoes from roadrunner in 3 years and they still charge me a annual membership!! Should be illegal!!I am currently in a dispute with them again! Thanks for yo...

2.4
I didn't like
  • Unwanted subscription that i canceled and was still charged
#1094879
Reply to reviews
the email program has become so slow it times out or gives the same error code (Unable to Process Last Request) . After contact the help desk which in itself was a miracle, they told me the reason for my issues is that there are not enough servers to facilitate emails....
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2.0
#1051439
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I bought a pair of shoes there 3 years ago. I don't know where they sneak in an agreement to an annual membership or where I agreed to let them keep my card on file for a recurring charge. I didn't sign anything. But every year since my card gets charged $27.99 for no...
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2.0
I liked
  • Shoes
I didn't like
  • Being automatically renewed
  • Email bombardment
  • Vip automatic renewal
#1044935
Reply to reviews
Roadrunner has a great store and the best return policy. But, the VIP auto renewal is horrible. They credited my account when I called with no hesitation. I will gladly renew when I am ready, not robbed when I'm not expecting it. If you go to a store Expect to be...
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I liked
  • Internet servive is excellent
I didn't like
  • Given unwanted subscription
#938115
Reply to reviews
I just saw my "Roadrunner VIP Renewal" on my credit card statement. I will be calling as soon as they open! RIDICULOUS charge. I'm hoping that a phone call will expedite their *** charge. How can any company charge without some sort of notification and/or consent...
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I didn't like
  • Vip automatic renewal
  • Being automatically renewed
#850677
Reply to reviews
I have rec'd a charge against my Credit Card from Roadrunner for a " VIP membership renewal. I have no idea where this has come from and certainly did not authorise such a charge. i am not aware of being a memeber in the past. I am located in Australia NOT the US and...
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Anonymous
Hot Diggity Dog

Just call them. It is a pita but they are very cool about stopping the renewal and refunding the charge.

I didn't like
  • Vip automatic renewal
#809124
Reply to reviews
Roadrunner e-mail has become virtually useless. I have used my roadrunner e-mail account to field e-mails - both from 'good' vendors and 'useless' vendors for years now. But I can no longer 'clean it out'. Of course 'cleaning out' email requires that you sort by...
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I liked
  • Internet servive is excellent
  • Your e-mail is useless
#771562
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