State: California Clear all filters (6 of 46 reviews match)
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I bought a pair of shoes there 3 years ago. I don't know where they sneak in an agreement to an annual membership or where I agreed to let them keep my card on file for a recurring charge. I didn't sign anything. But every year since my card gets charged $27.99 for no...
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2.0
I liked
  • Shoes
I didn't like
  • Vip automatic renewal
  • Only in store once
  • Being automatically renewed
#1044935
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Roadrunner Membership Review

I bought shoes, cheaper with membership then returned shoes the next day and cancelled membership....and they have been charging me for 2 years for a membership I never gave any kind of permission for them to do! ***
1.0
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Billing Practices
Lakehead-Lakeshore, California
#847862
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12/1/15 placed an order for $100.51 and my paypal charged. They used ontrac for delivery stating 12/4 delivery. Didnt get the item. I was advised to place a different order and they will reimburse it but to get the same shoes, use a diff credit card and order again...
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#751816
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Like a lot of people on this board I was automatically renewed for their VIP program without notice. The last time I bought anything from them was about 5 years ago, so I suspect that I've been renewed several times without noticing. Clearly, I need to pay more...
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I didn't like
  • Vip automatic renewal
  • Given unwanted subscription
  • Vip auto renew
#740186
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Like a lot of people on this board I was being charged to for auto-renewal into this service without warning. The last time I recall buying anything from them was several years ago, so I'm guessing I was being charged for several years without noticing. Clearly I need...
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#740174
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Bought a pair of running shoes for my boyfriend last year and today my bank sent me a notice that they have suspended the use of my car due to an unusual transaction. Turns out when i made the payment the agent ended up signing me up for a membership that i do not...
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#555726
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