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Like a lot of people on this board I was automatically renewed for their VIP program without notice. The last time I bought anything from them was about 5 years ago, so I suspect that I've been renewed several times without noticing. Clearly, I need to pay more...
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I didn't like
  • Given unwanted subscription
  • Vip auto renew
  • Vip automatic renewal
#740186
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Like a lot of people on this board I was being charged to for auto-renewal into this service without warning. The last time I recall buying anything from them was several years ago, so I'm guessing I was being charged for several years without noticing. Clearly I need...
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#740174
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Roadrunner charged my account two years in a row, without my consent. This year they were denied by my credit card company, because I changed my card number. However, they got my new number and then tried again and succeeded!!! WOW how is that legal, I can rarely...
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#729413
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Roadrunner Membership Review

Roadrunner
#847862
1.0
Details
I bought shoes, cheaper with membership then returned shoes the next day and cancelled membership....and they have been charging me for 2 years for a membership I never gave any kind of permission for them to do! ***
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Billing Practices

Membership Review

Roadrunner
#657859
Please email the number yo cancel this road runners membership? Sabrina young33@gmail.com
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September 2015 I also had the annual renewal charges. I looked and saw that I purchased the shoes in 2012, and had been charged $24.99 in 2013 and 2014, and 26.99 now in 2015. In their defense, the site does talk about auto-renewal "So you don't lose your benefits!"...
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4.5
I liked
  • Shipping speed
  • Shoes
  • Friendly customer service
I didn't like
  • Vip auto renew
  • Email bombardment
  • Vip automatic renewal
#703935
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Yes, somehow they are still doing this in 2015. I joined the club to get discount on shoes in July 2014, canceled my membership this spring (March or April), just looked at my card statement today and I was charged $26.99 on 6-23 for a renewal fee. Logged back into...
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#656377
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I am very dissatisfied with roadrunner email customer service. One of My roadrunner email addresses was automatically deleted from the server for no reason and I lost all its emails. When I started being unable to log in with this email address, I called the customer...
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Anonymous
Em

My email is now gone too....along with it is my access to my Amazon Prime account and who knows what else.

Anonymous
Anonymous

Same issue just happened to me today. My email account i have had for years out of the blue just vanishes and they cant tell me why.

#636529
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I had no idea that I was going to receive an "unwanted automatic subscription" to something. I didn't realize I had signed up in the first place. Really a scam. I would never use the company. I've only been in the store one time and didn't buy anything although I...
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I didn't like
  • Only in store once
  • Given unwanted subscription
#633697
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I run for. Dale Gambrll. Out of Dallas his driver code7421. Myra. Joyce is. My name. I ran. Out of. Fuel. 3 time. He want keep. Fuel. In his truck. I ran 3000 miles he give me. 200 and said that your settlement. In my bank. Account. He is not a good. People. There...
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#555837
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Bought a pair of running shoes for my boyfriend last year and today my bank sent me a notice that they have suspended the use of my car due to an unusual transaction. Turns out when i made the payment the agent ended up signing me up for a membership that i do not...
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#555726
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I can log in sometimes and most times it will not come up. Then when it does come up I can only open a few and then it shuts me down. We have had them for a number of years and never had a problem. I have called them over and over. Most times I can not get in. ...
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#548552
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