Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I received an email that I was about to be charged with a $27.99 yearly VIP charge. I logged in, declined the renewal and was still charged.

I called in and had them refund me the money. Why do I have to write 100 words in a review, this is flipping ***, an complete wa st e of ti me. Wh y do I ha ve to ke ep wr it ing th is st up id sh it.

Now I'm pi ss ed off at pi ss ed co ns um er. Wh om ev er ca me up wi th th is 100 wo rds is a id iot.

Product or Service Mentioned: Roadrunner Vip Membership.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $28.

Preferred solution: Full refund.

I didn't like: Unwanted subscription that i canceled and was still charged.

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I have not bought shoes from roadrunner in 3 years and they still charge me a annual membership!! Should be illegal!!

I am currently in a dispute with them again! Thanks for your comment.

to mark #1463744

The same thing happened to me today and I want to do something about it. If you do too, please email me at

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