Roadrunner Reviews

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Roadrunner sports automatically renews your VIP membership for $24.99 the following year. I purchased shoes last year and joined to save the shipping. I was surprised to see the renewal charge on my credit card bill this month. The info on the site currently says "The...
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138 comments
#2029668

They continue to use this shady practice being sneaky about the VIP membership. I don't ever remember signing up, but the fine fine print does.

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ID
#231497 Review #231497 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Roadrunner Membership
New Reviewer

Email doesn’t work

Password forgotten changed to T-Mobile they dont know what to do. I have tried calling rr. com. No help
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ID
#2787188 Review #2787188 is a subjective opinion of poster.
Pros
  • Worked until merger with t-mobile
Cons
  • Hasent worked since my apple 12 pro was purchaced
Preferred solution
Let the company propose a solution
New Reviewer

I need help for my road runner

Kindly required your assistance for changing my Location from Hail to Jeddah, I have been moved to Jeddah permanently
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ID
#2776178 Review #2776178 is a subjective opinion of poster.
Location
Jeddah, Makkah
New Reviewer

Sir mary number py forget ka sms ni a raha hy

sir i have this problem in my mobile i had downloaded an application from play store and address so neither send forget sms nor i am not receiving on my number
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ID
#2775984 Review #2775984 is a subjective opinion of poster.
Preferred solution
Full refund

Customer Complaint

Reason of the complaint is management career is so strick on talking munst management is a good career if same satution of the management is continue all road runne is applying to other company l8ke jahez all customers of the jahez is so happy from them anagment so please continue the service with good career thank you

User's recommendation: Good career.

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ID
#2718379 Review #2718379 is a subjective opinion of poster.
Location
Riyadh, Ar Riyāḑ
New Reviewer

Major complaint

I NEED SOMEONE TO CALL ME OR ANSWER NOW!,I HAVE NEVER BEEN TREATED SO HORRIBLY! I SPENT $35.60 in gas &;;;;;;;;;;;;;; $65.12 inside Shell (roadrunner store ) and when I questioned receipt I WAS YELLED AT , SHE DEMADED SHE COULDN'T FIX IT SO I NEEDED TO LEAVE THE STORE NOW. OTHER CUSTOMERS SAID WHAT DID SGE DO? WHY CANT YOU GIVE HER A CORRECT RECEIPT & SHE TOLD ALL OF THE OTHER CUSTOMERS TO SHUT UP. I ASKED WHAT HER NAME WAS SHE IGNORED ME. I ASKED SEVERAL TIMES WHAT HER FIRST NAME WAS & WHAT HER TITLE WAS. SHE REFUSED & TOLD ME TO GET THE *** OUT OF THE STORE. 3 OF THE CYSTOMERS PROVIDED THEIR INFO TO COMPLAIN ON HER AGGRESSIVE BEHAVIOR! I NEED TO SPEAK TO SOMEONE NOW!!!!!!!!! REFUSED TO ACKNOWLEDGE M
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ID
#2705023 Review #2705023 is a subjective opinion of poster.
Location
Sioux Falls, South Dakota
New Reviewer

Worst company “stay away”

They dont answer phone on hold for hours increased my quote absolutely Terrible They did nothing but caused heartache!!

User's recommendation: Stay away. RUN.

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ID
#2693176 Review #2693176 is a subjective opinion of poster.
Pros
  • No pro
  • No pros at all they stink
Loss
$1300
Preferred solution
Full refund
New Reviewer

I can't get any apps because I can't get road runner is my email address

I cant get any apps on my iPhone X Delivered because Road Runner is still on my phone and I cant change it even though my email address has been set for about five years now
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ID
#2528882 Review #2528882 is a subjective opinion of poster.
Pros
  • Your e-mail is useless
Preferred solution
patriciastallings@austin.rr.com
New Reviewer

Can’t get my road runner email on my new apple phone

Transferred everything to my new apple phone11 but my road runner wont down load on my phone
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ID
#2367050 Review #2367050 is a subjective opinion of poster.
Preferred solution
Trying to get road runner on my new phone croth7@new.rr.com
New Reviewer

Please call

Sir roadrunner I am already for application but not reply my not account please sir dry skin please do answer me. I am already 3 contact the office but not replay the office please check this
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ID
#2289671 Review #2289671 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Lost Shipment

The shipment has been lost and the phone numbers are not working. I finally was able to access the tech support department and when I asked to be transferred to customer service, he hung up the phone.

User's recommendation: NEVER us Roadrunner for trucking services.

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ID
#2229370 Review #2229370 is a subjective opinion of poster.
Location
Laguna Woods, California
Loss
$8500
Preferred solution
Deliver product or service ordered

Not real

This number is not real for roadrunner.
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ID
#2206616 Review #2206616 is a subjective opinion of poster.
Location
Prague, Oklahoma

TOTAL SCAM! CHARGED MY CARD WITHOUT PERMISSION

I HAVE NO IDEA WHO THESE JOKERS ARE. THEY CHARGED MY CARD AND I HAVE NO IDEA WHO THEY ARE. I THINK THEY WERE HOPING I'D MISS THE CHARGE. THIS SHOULD BE FRAUD AND PUNISHABLE AS A CRIME! THEY MADE ME WAIT ON HOLD FOR NEARLY 30 MIN TO CANCEL THE FRAUDULENT CHARGE.

User's recommendation: STAY AWAY FROM THESE CROOKS.

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ID
#2102877 Review #2102877 is a subjective opinion of poster.
New Reviewer

Lack of Supply Chain Control

Ordered a set of Nike running shorts. Available when purchased on web site. Received notification, that they were backed ordered and would ship in three weeks. At the start of July received another notification that they would ship at the end of July. Today received notification that they would ship in five months after Christmas. Frustrating when you trust an online company and they cannot fulfill the request (especially when you had other options) and there is limited customer support.

User's recommendation: Use your judgement with this company.

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ID
#2089260 Review #2089260 is a subjective opinion of poster.
Cons
  • Lack of product
Preferred solution
Let the company propose a solution

Contractor in Atlanta

I'm a contractor there terminal manager has no control.. supervisors are clueless ..certain contractor get prime deliveries because they have relationship with dispatch!!!!been contractor therefor 2+ yrs ... settlement are short every week I'm afraid to leave my name in fear of retribution.....some contractor are done by 1pm and make more money than contractor who work till 5 or 6pm because of relationship with dispatch ... terminal manager is either ignorant or complicit or both....
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ID
#1642706 Review #1642706 is a subjective opinion of poster.
Location
Swansea, South Carolina
New Reviewer

Shop somewhere else!!!

I bought a pair of sneakers over a year a go there and signed up because they told me if I signed up now, it would lower the cost of the sneakers so of course I said yes. NOT ONCE did they say I would be charged $40 every year Wtf ! Not only that, but somehow they got a hold of my new credit card and charged that. I bought from them once, a year ago, on a different credit card - how did they get my new one? This place is really a bad business and I will never recommend them to anyone now!!! ***
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2 comments
#1677626

I received credit from them almost instantly and was very pleased with the service I received. Did not like their tactics on the push but they did credit it so kudos to them.

#1676294

I called Road Runner and they apologized for the charge, said they would cancel my membership and credit my credit card for the charge. If they REALLY do (from everything I have read) I will be shocked and follow up with another message.

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ID
#1519513 Review #1519513 is a subjective opinion of poster.
Location
Phoenix, Arizona
Service
Roadrunner Vip Membership
Cons
  • Total deception and lies told to me to purchase
  • Unwanted subscription that i canceled and was still charged
  • Vip automatic renewal
Reason of review
They scam you into a warranty
Loss
$40
Preferred solution
Full refund

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