Latest review first
Like a lot of people on this board I was being charged to for auto-renewal into this service without warning. The last time I recall buying anything from them was several years ago, so I'm guessing I was being charged for several years without noticing. Clearly I need...Read more
Roadrunner charged my account two years in a row, without my consent. This year they were denied by my credit card company, because I changed my card number. However, they got my new number and then tried again and succeeded!!! WOW how is that legal, I can rarely...Read more
September 2015 I also had the annual renewal charges. I looked and saw that I purchased the shoes in 2012, and had been charged $24.99 in 2013 and 2014, and 26.99 now in 2015. In their defense, the site does talk about auto-renewal "So you don't lose your benefits!"...Read more
Please email the number yo cancel this road runners membership? Sabrina firstname.lastname@example.org
Yes, somehow they are still doing this in 2015. I joined the club to get discount on shoes in July 2014, canceled my membership this spring (March or April), just looked at my card statement today and I was charged $26.99 on 6-23 for a renewal fee. Logged back into...Read more
I am very dissatisfied with roadrunner email customer service. One of My roadrunner email addresses was automatically deleted from the server for no reason and I lost all its emails. When I started being unable to log in with this email address, I called the customer...Read more
I had no idea that I was going to receive an "unwanted automatic subscription" to something. I didn't realize I had signed up in the first place. Really a scam. I would never use the company. I've only been in the store one time and didn't buy anything although I...Read more
I didn't like
- Given unwanted subscription
- Only in store once
I run for. Dale Gambrll. Out of Dallas his driver code7421. Myra. Joyce is. My name. I ran. Out of. Fuel. 3 time. He want keep. Fuel. In his truck. I ran 3000 miles he give me. 200 and said that your settlement. In my bank. Account. He is not a good. People. There...Read more
Bought a pair of running shoes for my boyfriend last year and today my bank sent me a notice that they have suspended the use of my car due to an unusual transaction. Turns out when i made the payment the agent ended up signing me up for a membership that i do not...Read more
I have been without e-mail roadrunner for over 10 days
I can log in sometimes and most times it will not come up. Then when it does come up I can only open a few and then it shuts me down. We have had them for a number of years and never had a problem. I have called them over and over. Most times I can not get in. Surely they should at least give me a solid answer. I really like being with them and we are so sorry they treated us like this. We have not even received a telephone call to tell us if they are going to be able to fix it or not.
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