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Unfortunately Road Runner feels it is necessary to stoop to *** artist tactics, for what appears to be a legitimate customer focused business. I bought a pair of tennis shoes after searching the web and found they had the color I wanted at a great price. They offered a...
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#510217
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Internet providers are unregulated as utilities and are able to take advantage customers. I'm paying for 10mb/1.5mb Internet Service with only a fraction of this capacity provided. Works fine until someone starts to use it for videos, games, just about anything. Ping...
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#503776
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Same problem as reported elsewhere. I might have agreed to renewal but not when the first notice I have is when it appears on my credit card. Not cool - borderline scamming. I bought a year's membership a year ago. I happened to check my credit card and saw that I...
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#501238
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What a cheek ! I demand a full refund - failing which I have to lay a criminal complaint and cancel my credit card - what a nerve to do this ! As I live in France, I have to lay a charge to get my money back - Visa do not do auto reversals I'm certain that this type of...
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#492184
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I shopped at Road Runner in 2012 and the store employe signed me up for the VIP program. At that time I specifically said I didn't want a yearly membership and he said that automatic renewal was turned off. However, I was charger $24.99 in April of that 2013. So I...
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#488538
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Roadrunner regularly blocks all non US IP addresses, and claims it's due to spam attacks from my account. They couldn't tell me how many spam msgs went out from my account, or give me subject for them, so I'm pretty sure it's a BS excuse. Spend several hours (yes,...
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Anonymous
Anonymous

Thank you so much. Same experience, converting now to another mail carrier.

#444582
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Time Warner Roadrunner Business Class. Installer shows up after talking with tech support the prior day and resolving all connection problems. Office manager asked the installer not to replace the modem as everything was working. Installer replaced the modem anyhow...
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#434432
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I deleted a roadrunner email subaccount with 750,000MB in order to make more space available in my main email account for dox coming in from an out of state home purchase. Roadrunner told me that those 750,000MB will not be available in my main account, which now has...
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#424406
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I received a automatic charge to my credit card for $24.99US for VIP membership renewal. I did not approve of same and now have to get this amount reversed. via the info shown lots of other customers have had the same problem. I wonder how many people do not check...
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#402423
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Was 'upgraded' this morning after numerous complaints Installer showed me speedtest results, 27~ 30Mbps using Brighthouse speedtest So, I'm getting what they tell me I should be getting, (30Mpbs+) but, using 3rd party speedtests, I'm getting roughly 1/10th of...
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#364301
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