I am very dissatisfied with roadrunner email customer service.
One of My roadrunner email addresses was automatically deleted from the server for no reason and I lost all its emails.
When I started being unable to log in with this email address, I called the customer service 6 times in the span of 10 days and spent each time at least 15-20
minutes on the phone , sometimes even about 1 hour, trying to get my email address restored.
All the times I was put on hold many times, they contacted other departments and "escalated the ticket" and told me they would call me back later.
They only called me back 2 times out of 6 without being able to resolve the problem.
They never gave me a reasonable explanation why my email address was deleted and
I have been forced to use a different email address for all the services for which I was using my old roadrunner email address.
My advice is to stay away from roadrunner email addresses , since the data on these email accounts is not reliably maintainted.
I have been using a google gmail account for years and never had any access and/or speed problem, so I would definitely recommend google mail for all email usage.
Reason of review: Damaged or defective.