Product: Roadrunner Membership Clear all filters (0 of 15 reviews match)
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I just saw my "Roadrunner VIP Renewal" on my credit card statement.I will be calling as soon as they open! RIDICULOUS charge. I'm hoping that a phone call will expedite their *** charge. How can any company charge without some sort of notification and/or consent first....
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ConsumerAdvocate619
ConsumerAdvocate619

The same thing happened to me today and I want to do something about it. If you do too, please email me at consumeradvocate619@gmail.com.

Product
Roadrunner Membership
I didn't like
  • Vip automatic renewal
  • Being automatically renewed
#850677
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Roadrunner Membership Review

I bought shoes, cheaper with membership then returned shoes the next day and cancelled membership....and they have been charging me for 2 years for a membership I never gave any kind of permission for them to do! ***
1.0
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Billing Practices
Lakehead-Lakeshore, California
Product
Roadrunner Membership
#847862
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I have rec'd a charge against my Credit Card from Roadrunner for a " VIP membership renewal. I have no idea where this has come from and certainly did not authorise such a charge. i am not aware of being a memeber in the past. I am located in Australia NOT the US and...
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Anonymous
Hot Diggity Dog

Just call them. It is a pita but they are very cool about stopping the renewal and refunding the charge.

Product
Roadrunner Membership
I didn't like
  • Vip automatic renewal
#809124
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Like a lot of people on this board I was automatically renewed for their VIP program without notice. The last time I bought anything from them was about 5 years ago, so I suspect that I've been renewed several times without noticing. Clearly, I need to pay more...
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Product
Roadrunner Membership
I didn't like
  • Given unwanted subscription
  • Vip auto renew
  • Vip automatic renewal
#740186
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Like a lot of people on this board I was being charged to for auto-renewal into this service without warning. The last time I recall buying anything from them was several years ago, so I'm guessing I was being charged for several years without noticing. Clearly I need...
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Product
Roadrunner Membership
#740174
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September 2015 I also had the annual renewal charges. I looked and saw that I purchased the shoes in 2012, and had been charged $24.99 in 2013 and 2014, and 26.99 now in 2015. In their defense, the site does talk about auto-renewal "So you don't lose your benefits!"...
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4.5
Product
Roadrunner Membership
I liked
  • Shipping speed
  • Shoes
  • Friendly customer service
I didn't like
  • Email bombardment
  • Vip auto renew
  • Vip automatic renewal
#703935
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Bought a pair of running shoes for my boyfriend last year and today my bank sent me a notice that they have suspended the use of my car due to an unusual transaction. Turns out when i made the payment the agent ended up signing me up for a membership that i do not...
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Product
Roadrunner Membership
#555726
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Unfortunately Road Runner feels it is necessary to stoop to *** artist tactics, for what appears to be a legitimate customer focused business. I bought a pair of tennis shoes after searching the web and found they had the color I wanted at a great price. They offered a...
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Product
Roadrunner Membership
#510217
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Same problem as reported elsewhere. I might have agreed to renewal but not when the first notice I have is when it appears on my credit card. Not cool - borderline scamming. I bought a year's membership a year ago. I happened to check my credit card and saw that I...
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Product
Roadrunner Membership
#501238
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Roadrunner - Automatic unathorised renewal

What a cheek ! I demand a full refund - failing which I have to lay a criminal complaint and cancel my credit card - what a nerve to do this ! As I live in France, I have to lay a charge to get my money back - Visa do not do auto reversals I'm certain that this type of thing just wastes time of everyone concerned and and and and and and and and and and and to 100 words 101 and and and and and and and and and and and and and and and and and and and and and and and
Product
Roadrunner Membership
#492184
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