Roadrunner - Shop somewhere else!!!
I bought a pair of sneakers over a year a go there and signed up because they told me if I signed up now, it would lower the cost of the sneakers so of course I said yes. NOT ONCE did they say I would be charged $40 every year !
Not only that, but somehow they got a hold of my new credit card and charged that. I bought from them once, a year ago, on a different credit card - how did they get my new one?
This place is really a bad business and I will never recommend them to anyone now!!! ***
Reason of review: They scam you into a warranty.
Monetary Loss: $40.
Preferred solution: Full refund.
Roadrunner Cons: Total deception and lies told to me to purchase, Given unwanted subscription, Unwanted subscription that i canceled and was still charged, Vip automatic renewal.
Location: Phoenix, Arizona
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Comments
Please avoid publishing any personal information and promotional content
I received credit from them almost instantly and was very pleased with the service I received. Did not like their tactics on the push but they did credit it so kudos to them.
I called Road Runner and they apologized for the charge, said they would cancel my membership and credit my credit card for the charge. If they REALLY do (from everything I have read) I will be shocked and follow up with another message.